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⭐ FAQ – Vinson Technologies
⭐ FAQ – Vinson Technologies
1. Do you provide service for individual customers?
1. Do you provide service for individual customers?
Yes. Vinson Technologies is exclusively a B2B IT service provider, focusing on companies, offices, and institutions. And Individual Customers.
2. What types of systems do you service?
2. What types of systems do you service?
We service:
• Laptops (all brands)
• Desktops (all brands)
• Workstations (all brands)
• Servers (all brands)
• Networking equipment
• Printers (Professional level troubleshooting)
3. Do you offer onsite service?
3. Do you offer onsite service?
Yes, we provide onsite service across Chennai for all B2B clients. Response time depends on location and urgency.
4. What is your response time?
4. What is your response time?
For Chennai-based corporate clients, our typical response time is:
• Within 30–90 minutes for urgent issues
• Same-day visit for regular service calls
5. Do you offer AMSC (Annual Maintenance Service Contract)?
5. Do you offer AMSC (Annual Maintenance Service Contract)?
Yes. Our AMSC plans include:
• Unlimited service visits
• Monthly health checkups
• Priority support
• Dedicated technician (for large accounts)
6. Do you provide spare parts?
6. Do you provide spare parts?
Yes. We supply:
• Original laptop & desktop parts
• SSDs / HDDs
• RAM
• Chargers / Adapters
• Keyboards / Batteries (for supported models)
All parts come with warranty.
7. Can we book a bulk service for multiple systems?
7. Can we book a bulk service for multiple systems?
Yes. We support bulk corporate servicing, including system overhaul, cleaning, upgrades, and network checks.
8. Do you provide remote IT support?
8. Do you provide remote IT support?
Yes. Minor issues can be solved instantly via remote access, reducing downtime.
9. Can you handle company-wide IT infrastructure setup?
9. Can you handle company-wide IT infrastructure setup?
Yes. We set up and maintain:
• Servers
• Network cabling
• Routers & switches
• Firewall installation
• Backup & storage solutions
10. How can we request a service?
10. How can we request a service?
You can book through:
📞 Phone: +91 7305559242
✉️ Email: Johnson@vinson-technologies.com
📝 Service Booking Form
11. Do you provide GST bills?
11. Do you provide GST bills?
Yes, all services and spare parts are provided with GST invoices for company use.
12. Which areas do you cover?
12. Which areas do you cover?
We service the entire Chennai region, including:
• Over all in chennai limits
• Guindy
• T Nagar
• Velachery
• Ambattur
• Porur
• Tambaram
• Perungudi
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